Using a private virtual network (VPN): The speed tested will be limited to that of the VPN.Background apps and processes: Things like backups, updates, games, antiviruses and firewalls can all slow the speed down.Type and version of browser: Make sure your Internet browsers are up to date.For example, the optimal speed of a GIGA plan may not be reached on a single wired device. Your device’s setup and capability: If you run a speed test from a device with a lower speed capability than your plan, the results will be limited to the device’s approximate speed.The technology, namely the type of processor, the motherboard, the hard drive and the RAM, significantly affects your device’s speed. How old your devices are: New devices perform better than old ones.The number of devices connected: If too many users are connected at the same time, it may slow down your Home Network.
The location of the Helix Fi gateway or router: The distance and the obstacles between the device being tested and the Helix Fi gateway or router can have a significant impact on the Wi-Fi network.The following factors can affect your speed test results. Your equipment or installation is making the connection flow slower Additional à la carte channels, devices and other With a minimum monthly service rate of $50.00. With a minimum monthly service rate of $60.00. * This limited-time offer applies to new Videotron Residential customers who subscribe to Internet With a minimum monthly service rate of $73.00. Additional installationįees not included. If installed on the same day, for a maximum of five (5) outlets per visit. The installation fee includes the installation of Television, Internet and Telephone Services, conditions and rates may vary by region and are subject to change without Any changes made to a service, or combination of services, may result in a rateĪdjustment. The songs and videos they download.Rates are determined according to the services that are selectedīy the customer. The figures represent approximateĭata use and vary according to the person’s use, the websites they visit, as well as the quality of
Provided only as an example of a customer’s average Internet use. The price of devices is not included.Ĭustomer can pay for device in one or several instalments. The discount.Installation of a Helix Fi Gateway required. Options are not included in the calculation of the monthly service rate required to be eligible for With a minimum monthly service rate of $75.00. This discount is conditional upon customer subscribing to a Television package and/or Internet plan *This limited-time offer applies to new Videotron Residential customers who subscribe to InternetĪnd/or Television and entails a promotional discount of $12.00 /month for 24 months.
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